Order Process
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After placing an order through our shop, you will receive an order confirmation email with the following information: the items ordered, receipt, delivery address, the chosen shipping method, the payment method, and your contact details.
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Please check if all details are correct. If you need to change any details, contact us as soon as possible by e-mail, via the contact form, or by phone.
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As soon as your order is shipped, we will send you a shipping confirmation email, and the shipment tracking number of your order in a separate e-mail.
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If the product/s you ordered is not available in stock, you will receive an email with an updated delivery date.
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To cancel or change an order, please contact us by e-mail, via the contact form, or by phone, with the order number.
Our customer service team will be happy to assist you with any problem.
